Graduate Field Engineer

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Job description

The role

  • · Provide complete product support on medical device equipment, this will include installation and commissioning, preventative maintenance, repair and customer training
  • · Work undertaken by engineers must comply with the relevant quality procedure relating to that service or activity.
  • · Liaise with customer support administration on a regular basis.
  • · Provide engineers reports and all relevant documentation to customer support administration for further processing and invoicing.
  • · Proactively manage customer relations with particular emphasis on communication with customers and ensuring customer satisfaction.

Role requirements.

  • Mechanical, Electrical or Biomedical graduates or experienced applicants will be considered.
  • Field based experience in medical device service or electronic equipment is an advantage, but not essential.
  • The suitable candidate will have excellent interpersonal skills, be flexible, willing to travel, customer focused, technically competent and commercially aware with strong trouble-shooting and analytical skills.
  • Additionally, they will possess strong organisational skills, the ability to thrive under pressure along with a strong desire to succeed.
  • A full clean driver’s license is a must.

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