Area Manager

Job description

We are delighted to be recruiting for our client a homecare provider for an Area Manager to join their management team in the Limerick area.

Area Manager

Principle Duties and Responsibilities

The (Area) Manager is essentially the person accountable for creating new opportunities in the homecare sector and relationship building with current and potential clients within their regions, leading to increased sales performance and results. They will report to the Head of Operations of their area.

The role of the (Area) Manager will manage the activities of regional teams, comprising of care staff. This role will also involve management, leading and coaching the teams to manage their daily /weekly activities of running their branches within their individual regions.

The (Area) Manager will receive weekly reports from the Branch Mangers and Client Service Managers in relation to service levels to ensure they are consistent and maintained to the highest standard.

Duties of the role will include (but are not limited to) the following:

• Recruitment, induction, development and day to day management of staff inducing; performance management, retraining, talent management
• Liaising with the Marketing team to ensure representation is sufficient and recruitment campaigns are run in a timely fashion
• Management of Client Services/ Branch Managers on a daily basis, ensuring the highest level of care to customers and support to Client Care Coordinators and carers.
• Designing clear client organisation structures while identifying key decision makers to establish relationships within the Homecare sector.
• Keeping abreast of market developments by attending all relevant functions and events.
• Assisting the Senior Manager of Care Services (Head of Operations) on the development of new initiatives to maintain and grow service delivery hours, existing business and identify opportunities for new.
• Motivating regional teams to reach weekly/month/quarterly targets and KPI’s.
• Responsible for the performance management of the Client Service/ Branch Managers and accountable for the performance management of the entire Homecare team within your remit.
• Keep up to date with any legislation that may have an impact on the placement of Homecare staff and adjust accordingly.
• Liaising regularly with HR and Compliance Dept to ensure that high levels of compliance are maintained at all times and in the event of legislation changes.
• Ensuring that all systems are being used to full capacity and that all contact with clients are logged adequately.
• Conducting regular reports as requested.
• Deliver on agreed budgets set out by the Senior Management Team.

Requirements

• Candidates must have strong written and oral communication skills and the ability to demonstrate a high level of attention to detail and be fully proficient in basic IT systems.
• Homecare experience is necessary
• Must be an experienced people manager with experience in managing a team is essential
• Positive, collaborative, can do attitude.
• Proven record of achieving and exceeding targets/KPI’s set
• Travelling throughout the region is a large part of the role; applicants must have access to own transport and have a full clean driving license.