Communications & Relationship Manager

Main Duties and Responsibilities:

• Manage and develop a busy communications team
• Coordinating, cultivating, devising and managing events and launches
• Proactively lead all internal and external stakeholders, including members of the media
• Responsible for all national communications projects, events and campaigns
• Build and maintain close relationships and ensure stakeholder satisfaction by understanding their needs, preferences, and concerns
• Development and implementation of strategic communications and policies in conjunction with head of department

• Working closely with internal teams and departments to ensure alignment in messaging and brand to achieve their goals

• Driving growth of communications across the organization
• Leading out planning and execution of major events including in-house and external events, launches and conferences
• Responsible for leading out on all internal written and verbal online communications including presentations and webinars to large groups
• Strategic vision to provide standardized communications across the whole organization
• Responsible for the direction and opportunities in traditional and digital media
• Actively establish and maintain positive relationships with colleagues, the CEO office and senior management.
• Identify potential media and social media opportunities
• Build strong internal relationships to ensure smooth collaboration and buy-in for key internal initiatives, including the CEO office and senior management
• Responsible for budget planning and management
• Cultivate fruitful relationships with members of the media
• Ability to analyze trends and media and social insights to identify opportunities
• Carry out any other duties that may be assigned from time to time

PERSON SPECIFICATION:

Knowledge/Experience:

• At least 6 years of experience in senior strategic communications roles or public relations
• Ability to devise, coordinate, and manage national launches and events
• Excellent analytical skills and can analyse data and market trends to identify business opportunities and make informed decisions.
• Ability to build and maintain positive relationships with clients, demonstrate empathy and manage conflicts effectively.
• Display a flexible working approach and solution-focused attitudes

Skills/Competencies:

• Proven experience of negotiating with senior stakeholders both internal and external including senior management, CEO office and Board of Directors
• Experience in contributing communications expertise to the development of wider organizational strategies, policies and plans
• Proven ability to present to large audiences in a fluent and engaging manner
• Flexibility in building relationships
• Pro-active approach in working with stakeholders
• Proven experience in devising, leading and managing national events, campaigns and launches
• Experience working well within a team
• Problem-solving abilities
• Excellent written and verbal communication skills
• Aptitude for fostering positive relationships
• Teamwork and leadership skills

Other Requirements:

• Strong interpersonal, problem-solving and negotiation skills.
• Excellent communication skills, both written and verbal.
• Proven experience in proactively working with stakeholders.